United Bank for Africa Plc has been named Africa’s best bank in the digital category of the Euromoney Awards in London.
At the awards ceremony held in London on July 11, 2018, UBA beat other nominees taking away the prize for best institution in Digital banking across Africa, an affirmation of its recent investment in cutting edge technology, one of which gave birth to Leo, the chat banker that has disrupted banking across Africa.
Receiving the award, UBA’s group managing director/chief executive officer, Mr. Kennedy Uzoka, appreciated the organisers for the recognition, noting that the bank’s dedication to hard work and particular emphasis to offering quality services to customers are being acknowledged.
“In a bid to be the undisputed leading financial services industry in Africa in the area of innovation and technology, we have steadily included new and emerging trends to our range of solutions in branches, across subsidiaries and on digital platforms,” he said.
He described the emergence of its chatbot, Leo, as a continuous directive to push the banking sector beyond financial services and to show that the bank truly comprehended the shift in operations and the movement of the world with technology today.
The Euromoney awards covers more than 20 global product categories, best-in-class awards and the best Banks in over 100 countries around the world, recognising institutions that have demonstrated leadership, innovation, and momentum in the markets in which they operate.
In selecting its recipients, Euromoney’s principle was hinged both on quantitative and qualitative data to honour institutions that have brought the highest levels of service, innovation and expertise to their customers.