Zenith Bank Plc has introduced Z-Money, which brings banking services closer to its customers and enhances financial inclusion among the under-banked and unbanked Nigerians.
“Z-Money is an agency banking product of the bank which entails the on boarding of agents who are expected to render basic financial services on behalf of the bank,” said the bank in a statement.
“Through the bank’s network of agents spread across the urban and rural communities in the country, customers are able to open accounts, deposit cash into any account, withdraw cash from any bank account, transfer funds, buy airtime, pay bills, and do so much more in a convenient way,” explained the bank in a statement.
To engender trust among its customers, the bank said it would ensure that “all transactions done through the agents are PIN protected and safe.
Commenting on the new product, the group managing director and chief executive of the bank, Mr. Ebenezer Onyeagwu said “Zenith remains focused on providing premium financial solutions that create value for its customers wherever they are located across the country.”
Apart from helping to extend the bank’s retail reach across all segments of the market, Onyeagwu said the adoption of the agency banking platform also demonstrates the bank’s commitment to achieving financial inclusion in the country.
Zenith Bank Plc is recognized as one of the most innovative financial institutions in Nigeria and was voted the most customer-focused bank in Nigeria for the Retail and SME segments in the 2018 KPMG Annual Banking Industry Customer Satisfaction Survey (BICSS).
The bank’s commitment to world-class service standards has led to several product innovations over the last few weeks including the ‘Zenith Timeless Account’, which allows Nigerians aged 55 years and above bank for free, the ‘Zenith Save4me’, a high interest target savings account and ‘Dubai Visa Service’ which allows convenient application and payment for visas to Dubai.