Dana Air has introduced a flexible no-change-fee policy as part of its promise to serve its customers better and offer innovative products to support their ever-changing travel desires
The airline, in a statement by its communications manager, Mr. Kingsley Ezenwa, said: ”Dana Air understands that the exigencies of daily activities can make planning a trip difficult. So With this new policy, our customers will now only be charged a fare difference (If Applicable) without a change fee when they make up to 2 changes on their ticket at least 2 hours to their flight.
”However, if the changes are made after the flight is operated or one hour to the flight, the fee will be applicable. This new policy is part of our promise to our guest to offer an improved service delivery, innovative and supportive products to meet and exceed their travel expectations.”
”Our 10 per cent on base fare web discount is still available to encourage our guests to embrace our multiple, safe, and secure online platforms. Our guests are advised to visit website.”
Dana Air has a mixed fleet of nine aircraft and operates daily flights from Lagos to Abuja, Port Harcourt, and Owerri, Enugu.