Ime Akpan
The Association of Corporate Affairs Managers of Banks (ACAMB) has assembled top-tier speakers, subject experts and stakeholders in banks and other financial institutions to do a brainstorming about fostering significant dialogue and collaboration within the financial sector.
The president of ACAMB, Mr Rasheed Bolarinwa, disclosed this in a statement in Lagos.
Holding on May 30, 2024, at the Bankers House, CIBN, Adeola Hopewell Street in Lagos, Bolarinwa said end-to-end customer service issues in banks and other financial institutions will be explored
Held under the theme ‘Building bridges: Collaborative solutions for a trusted banking and financial services experience’ the president said the event “aims to foster significant dialogue and collaboration within the financial sector.”
Consumer solutions strategist and partner of strategy and customer solutions, advisory services at KPMG, Mr Wale Abioye, a will feature as the keynote and guest speaker at the conference.
Additionally, the event will include expert panels and discussions with industry leaders including the chief executive officer and executive secretary, Pensions Operators (PenOp) of Nigeria , Oguche Agudah, insurance underwriter and managing director/chief executive officer, Cornerstone Insurance, Stephen Alangbo,
Others are the chief customer experience officer, Access Bank, Virgine Nowak and the chief customer experience officer, First Bank, Lande Atere.
The duo will share insights on building a trusted and seamless banking experience through collaboration while a federal commissioner and member representing the southwest region at the Competition and Consumer Protection Tribunal (CCPT), Sola Salako-Ajulo, will also be on the panel to represent the interest of bank and financial services customers.
The special guest of honour at the conference is the president of the Industrial Court of Nigeria, Abuja, Justice B.B. Kanyip.
“Participants will have the opportunity to explore cutting-edge solutions and strategies designed to address current and future challenges in the financial sector.
“They will also connect with peers, industry stakeholders, and key decision-makers, fostering relationships that can lead to meaningful collaborations and partnerships,” Bolarinwa said.
He also said the conference is open to members of the banking and financial services industry, corporate and marketing communication experts, regulators and policymakers, technology and service providers in the financial sector, industry analysts and the media.
He said the 2024 ACMB stakeholder’s conference seeks to transcend the competitive landscape by promoting a collaborative approach to solving industry challenges and enhancing the overall customer experience in banking and financial services in the country.
“Our goal is to create an environment where stakeholders can come together to share knowledge, address common challenges, and work towards a unified vision of trust and excellence in banking services.
“By building bridges and fostering collaboration, we believe we can significantly enhance the customer experience and drive growth in the sector,” he said.
ACAMB is the umbrella body for all corporate and marketing communication professionals working in deposit money banks (DMBs) across Nigeria.
It is dedicated to advancing the interests of its members, the banking community, financial services customers and the Nigerian public at large.
