The management of Murtala Muhammed Airport Terminal 2 (MMA2) has assured air travellers and other airport users of hitch-free flight and business operations during the Christmas season.
Spokesman for BASL, Mr. Ayokunle Osowe said in a statement in Lagos today that the management of the terminal “has constantly invested in facility upgrade and also, developed robust staff training programmes and sound maintenance culture to always keep the facility in top shape.”
Such development, he said “has placed MMA2 in a vantage position as the yuletide activities are in top gear with travellers, airport users and other individuals scheming to make the season worthwhile.”
In the area of security and quality customer relations, BASL has committed huge resources to train and re-train its workforce – all in a bid to deliberately deliver top-notch services to all airport users in line with world best known practices.
Osowe also said BASL had unveiled some of its AVSEC staff who were recently certified as Aviation Security (AVSEC) Instructors by the Nigerian Civil Aviation Authority (NCAA).
He said the certification was part of a larger plan designed to further entrench safety and security awareness; and the provision of customer-centric services at the terminal.
He quotes the manager of AVSEC at BASL, Mr. Olatunbosun Okeowo as saying at a ceremony where the new security personnel were given certificates as saying that the certification “will go a long way to boost the standards already set by the terminal operators.”
He said the standards received commendations from aviation regulatory bodies.
Okeowo also said the certified staff “will definitely deploy their expertise in conjunction with all other security agencies to enhance passenger facilitation in and around the terminal before, during and after the year end festivity.”
On the facility’s preparedness to cope with expected surge in passenger traffic in and around the terminal, Okeowo said adequate human and material resources were in place as well as workable strategies planned and formulated to make the season count for all visitors.
Similarly, BASL’s safety manager, Mr. Charles Aroguma who spoke in respect of safety said “all fire-fighting equipment and integrity of MMA2 facilities for seamless operation is guaranteed.
“We are well prepared for the season. We have the capacity to respond to emergency and ensure business continuity.”
Consequently, he said notable innovations had been introduced to make terminal users’ stay at the facility memorable.
These include seamless passenger facilitation aided by technology; non-aeronautical and marketing business innovations; the recently launched KidZone for fun lovers; Pineapple TV Christmas Grotto arena; general turn-around of the terminal, among others.
