Bi-Courtney Aviation Services Limited (BASL) which operates the Murtala Muhammed Airport Terminal 2 (MMA2), celebrated the Customer Service Week by recognising the exceptional contributions of it dedicated customer service team.
Spokesperson for the company, Mrs Ajoke Yinka-Olawuyi, said in a statement that throughout the week, the terminal operator highlighted the achievements and hard work of its customer service representatives.
“At MMA2, we believe that every interaction is an opportunity to exceed expectation. Our dedicated team of customer service professionals is at the heart of our terminal.
“Their passion and commitment to excellence drive us to deliver unforgettable experiences. Bi-Courtney Aviation Services Limited is founded on the principles of integrity, innovation, and exceptional customer service.
“We are dedicated to creating a positive and memorable experience for every terminal user.
“Similarly, the front-line staff of all the airlines operating from our terminal serve as a reflection of our terminal’s values and play a pivotal role in delivering on our promise of a memorable experience.
“A certificate of recognition was given to the most outstanding customer friendly staff of all airlines at our terminal to appreciate.
“Bi-Courtney Aviation Services Limited is committed to delivering outstanding customer service and building lasting relationships with our clients. We believe that our success is directly tied to the dedication and professionalism of our customer service team,” the statement quoted the acting chief operating officer of BASL, Mr Remi Jibodu as saying.
