The Central Bank of Nigeria (CBN) has introduced new ATM charges for both “on-site” and “off-site” withdrawals.
This was announced in a circular by the acting director of the financial policy and regulation department, Mr John Onojah.
The statement said the new charges take effect from March 1, 2025.
On-site ATM withdrawals refer to those made at a machine owned by a bank but outside its branch premises while off-site ATM withdrawals are those at shopping centres, airports or standalone cash points.
“In response to rising costs and the need to improve efficiency of Automated Teller Machine (ATM) services in the banking industry, the Central Bank of Nigeria (CBN) has reviewed the ATM transaction fees prescribed in Section 10.7 of the extant CBN Guide to Charges by Banks, Other Financial and Non-Bank Financial Institutions, 2020 (the Guide).
“This review is expected to accelerate the deployment of ATMs and ensure that appropriate charges are applied by financial institutions to consumers of the service. Accordingly, banks and other financial institutions are advised to apply the following fees with effect from March 1, 2025,” the bank said.
Under the updated framework, on-site ATM withdrawals—those made at a machine owned by a bank but outside its branch premises—will now attract a charge of N100 per N20,000 withdrawn.
Off-site ATM withdrawals, such as those at shopping centres, airports or standalone cash points, will incur a N100 fee plus a surcharge of up to N500 per N20,000 withdrawal, bringing the total possible charge to N600.
Withdrawals from an account holder’s own bank’s ATMs remain free.
For international ATM transactions, banks will apply a cost-recovery model, passing on the exact charges imposed by the foreign acquirer to customers.
It also said the three free monthly withdrawals allowed for Remote-On-Us (other bank’s customers/Not-On-Us consumers) in Nigeria under Section 10.6.2 of the Guide will no longer apply.
