Dana Air entered into partnership with Bi-Courtney Aviation Services Limited, operators of Murtala Muhammed Airport 2 on its future plans and new initiatives to improve service offering to the public.
The airline disclosed this in a statement issued by its spokesman, Mr Kingsley Ezenwa in Lagos.
The airline also revealed that it would engage BASL to chart the way forward for both parties on future projects, new initiatives and plans to continue raising the bar of service delivery to the flying public.
Speaking during a courtesy visit by a team from the terminal operator the airline’s corporate head office in Lagos, the chief operating officer of Dana Air, Mr Ememobong Ettete, said there was the need to share ideas and thoughts with the guests.
“We are very excited about this visit because it offers us the opportunity to rub minds and share ideas as stakeholders.
”We believe as partners, there is a very urgent need to engage MMA2 on our future plans for our guests while also discussing the way forward on our issues, new initiatives and your plans, projects for the future and I believe this will yield great results.”
”Dana Air has over the years demonstrated a strong commitment towards offering seamless travel to its guests by introducing customer-centric online initiatives focused on technology and innovation and we would continue to do so, while reviewing our processes not just to improve the flying experience of our guests but redefine service delivery from booking, check-in and boarding,” he said
The BASL delegation led by the head of aeronautics and cargo services, Mr Remi Jibodu, assured his host that the MMA2 management would always support the airline and other airlines operating from the terminal.
“We are raising the standards and operating in accordance with civil aviation regulations and global best practices.
Dana Air is innovative and MMA2 is more than a terminal. As one of the very best terminals in the country, we are always committed to supporting airlines operating from MMA2 to achieve their desires for the passengers as we always do to give a refreshing ambience and a remarkable flying experience,” added.
Dana Air which one of the domestic airlines operate daily flights from Lagos to Abuja, Port Harcourt, Enugu and Owerri. It is reputed for its innovative online product and services.
