The National Association of Aircraft Pilots and Engineers (NAAPE) has conferred the ‘Most innovative Airline Award’ on Dana Air.
The award was presented to the airline at a conference on ‘Imperatives of strong partnership for a sustainable aviation industry recovery from COVID-19 impact’ organised by NAAPE on July 28, 2021 in Abuja.
Presenting the award to the airline, the national president of NAAPE, Mr. Galadima Abednego said it was in recognition of the carrier’s “innovative business strategies and commitment to developing the industry.’
Responding, the chief operating officer of Dana Air, Mr. Obi Mbanuzuo, who received the award on behalf of the airline said: “I am particularly happy that our quiet effort is being recognised publicly and this award is truly appreciated by the entire team at Dana Air.
”We are glad to be contributing immensely to capacity building and development of the aviation industry and there is an ongoing effort to further improve and increase the capacity of our engineers to achieve more exploits.
“Also on the innovative side of our operations, we pioneered WhatsApp booking in the industry at the advent of COVID-19. We have a self booking kiosk located at the airport and currently to ensure that we are available to assist our customers round the clock; we have a 24-hour customer service.
“We have created multiple channels for seamless booking and interaction with our guests and we have more in the works. We would continue to offer our guests world class service, safe and timely departures, competitive fares and innovative online products.”
