FAAN promises hajj pilgrims hassle-free travel experience at airports

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The Federal Airports Authority of Nigeria (FAAN) has assured the 2024 hajj pilgrims to Saudi Arabia of improved quality services across all the airports where they would be airlifted for the exercise.

The spokesperson for FAAN, Mrs. Obiageli Orah stated this when she addressed journalists in Lagos yesterday.

She assured that FAAN would nothing to chance in ensuring that Nigerians travelling for the holy pilgrimage are accorded the best services at the airports.

Orah said FAAN was bringing new changes to how it would handle hajj operations and would work in collaboration with hajj operating airlines, cargo and ground handling companies as well as state governments and other agencies responsible for the smooth operations and airlift of pilgrims to achieve its objectives.

“We are bringing a lot of changes to how we handle hajj operations in our airports ranging from the queue that pilgrims experience in the past in our airports as they are going to hajj and having to queue up for a long time, conveying their properties and the services render them, all those delays, we are bringing in a new system that will create an ease of movement for both the passengers and the goods.

“There are a quite a lot of changes on ground already beginning from the customer services department who are to attend to you on time and then passing the passengers quickly without wasting time because there are lot of people that need to be attended to and even the environment, we are ensuring a clean environment for the whole exercise,” she stressed.