The Nigerian Civil Aviation Authority (NCAA) has warned airlines to desist from advertising deceitful departure time schedules otherwise they will face dire regulatory actions.
Spokesman for the NCAA, Mr Michael Achimugu said the acting director general, civil aviation, Capt. Chris Najomo handed down the threat during an interview with journalists in Abuja yesterday
He said the NCAA now runs a zero-tolerance approach to regulatory infractions.
Najomo said he made the ease of doing business the crux of his action plan when he was appointed.
“In line with that action plan, the time to secure AOC is now shorter and less cumbersome than it used to be in the past. The NCAA therefore expects reciprocity from airlines, chief of which is world-class services to passengers,” he said.
He added: “If the NCAA is making doing business easier for operators, then it follows that the operators must satisfy the passengers too with superior services.
“It has come to our notice that some airlines are being reported for advertising deceitful departure times. The NCAA regulation says no airline shall display deceitful passenger departure time at its counter, advert material, or on its website.
“We want to make it very clear that the NCAA has directed monitoring and offenders will face serious regulatory actions.”
He indicated that while the NCAA supports airlines to be profitable because of their critical value to the economy, it is important passengers are treated fairly.
On the ease of doing business environment at the NCAA, Najomo said it is an area the Authority will continue to improve.
“This is evident in our high score on the Presidential Enabling Business Council (PEBEC) ranking,” he said.
