NCAA halts operations of Turkish Airlines over baggage issues

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The Nigerian Civil Aviation Authority (NCAA) suspended the operations of Turkish Airlines into Nigeria until the carrier deploys the right size of aircraft that can transport all passengers with their luggage at the same time.

The acting director general of NCAA, Capt. Abdullahi Sidi, in a letter marked NCAA/ DG/12/16/60 and addressed to the airline’s country manager frowned at the baggage backlog that had persisted for two weeks.

Sidi said the suspension will be sustained “if no remedial action is carried out by your airline.”

He said the incessant baggage delays caused crisis followed by mob actions as the airline arrives without 85 per cent of passengers’ baggage.

The letter in part read: “The Nigeria Civil Aviation Authority (NCAA) wishes to extend its compliments to Turkish Airlines and also express its serious displeasure about the recent cases of not bringing passengers into Nigeria together with their checked-in baggage.

“These incidents, which has been going on for two weeks, has become so bad that the most recent flight arrived without 85% of passengers’ baggage onboard. Our Airport Authority have been facing serious crises controlling the passengers at the airport whenever they arrive without their baggage (sic).

“This issue has made passengers to carry out several mob actions at our airport and it is a great threat to our airport facilities.

 “In view of all these, and the series of meetings held with Turkish Airlines personnel, which did not yield any solution to the problem, the NCAA is therefore left with no option than to direct Turkish Airline to suspend its operations into Nigeria until such a time when the airline is ready to operate with the right size of aircraft that can transport all passengers with their baggage at the same time.

“If no remedial action is carried out by your airline this suspension shall be effective from the 16th December, 2019.”

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