Bi-Courtney Aviation Services Limited (BASL) which operates the Murtala Muhammed Airport Terminal Two (MMA2) in Lagos said as much as it is committed to ensuring passenger safety, security, and the protection of airport property, it has zero tolerance any form of passenger misconduct or vandalism of its any of its facilities.
Spokesperson for BASL, Mrs Ajoke Yinka-Olawuyi, said this in a statement.
She said aggrieved passengers should never resort to violence and destruction of airport property following flight disruptions, saying such actions pose a threat to the safety and well-being of other passengers and airport staff and property.
Vandalising airport property, including cameras, and other amenities, is unacceptable. Any individual found engaging in such acts will face strict legal consequences, fully, including prosecution by the law.
“While we understand that flight disruptions can be frustrating, we urge passengers to make their complaints courteously and seek redress through appropriate channels. Our staff are here to address any concerns or grievances professionally and respectfully.
“Any form of violence within the terminal premises is highly prohibited. MMA2 maintains a safe and secure environment for all passengers and staff, and any individual found engaging in violent behavior will be dealt with swiftly and decisively,” she said.
Yinka-Olawuyi stresses that “MMA2 remains committed to upholding the highest standards of safety, security, and customer service for all passengers and stakeholders. We urge all passengers to adhere to airport regulations and conduct themselves in a manner befitting that of a responsible traveler.”
