Aero Contractors has launched a new device, pro-rangers, to ease passenger processing and facilitation across its network.
The device which has a feature for boarding a 140-seater Boeing 737-400 in 15 minutes thereby reducing the 30 minute facilitation time, is also capable of checking wrong boarding.
With the device, passengers can also check-in from their homes and airports, thus escaping long queues at airline counters.
Speaking at the launch of the device at the airline’s office at the local wing of the Murtala Muhammed Airport, Lagos, the carrier’s head of ground operations, Mr. Peter Omata, said the airline deployed the device for seamless passenger facilitation, security and accuracy.
“The device aid facilitation, expedites the boarding procedures while enhancing online performance. The device helps in capturing passengers’ data from the boarding gate. Once it detects the passenger at the gate, it gives us appropriate profiling and produces a comprehensive manifest.
“Passengers can check-in remotely from any part of the airports, especially those without baggage, making facilitation seamless for the traveling public”, he said.
He said the airline had so far deployed 31 devices across the airports adding that pro-rangers has an App and it is webpage device such that once passengers log in with a code, they can check-in from anywhere in the country.
The airline also announced the introduction of a new schedule aimed at addressing passengers’ need.
The head of commercial department, Mrs. Chika Ubendu, said the airline had not increased frequency but initiated a rescheduling that will allow passengers travel to their destinations at the right time.
“The rescheduling is now more in tune with passengers’ requirements; we made sure that whatever we have now is what the passengers will be comfortable with. For instance, we have rescheduled Lagos-Asaba from 4pm to 9am; we have also rescheduled Yola route,” she said.
