Fidelity Bank, in collaboration with OnePipe, has launched payment gateway PayGatePlus which is an upgraded version of its legacy PayGate product.
The bank said in a statement that payment solution which was unveiled at the Eko Hotel & Suites, Lagos is meant to deepen positive customer experience and create new opportunities for businesses to grow revenue.
It stated that PayGatePlus “is a payment solution and a comprehensive embedded finance platform that empowers organisations in any sector to integrate financial services within their businesses and offerings.
“The payment solution offers services such as web payments, virtual accounts, funds transfer, direct debit, balance inquiry, statement, online collections via NIBSS Instant Payment (NIP), BVN validation, direct credit, and Buy Now, Pay Later.
Speaking at the event, the MD/CEO of the bank, Mrs. Nneka Onyeali-Ikpe, said: “Innovation is a key pillar of our strategic framework and we are constantly looking for new ways of improving our processes and delighting our customers.
“PayGatePlus will open more opportunities for revenue growth for our customers while improving their risk management processes and reduce their cost.
“Everything we do as a financial organisation including the design of our products and services has the customer as our main focus. It is on this basis that we have worked very hard over the last few months, together with our technical partners to innovate a solution that enables businesses across different sectors to easily integrate financial services with their product offerings.”
Also speaking, the founder and CEO of OnePipe, Mr. Ope Adeoye said the company was excited to be partnering once again with Fidelity to upgrade the payment gateway.
“Our core at OnePipe is to help businesses and partners achieve maximum operational excellence, deeper customer intimacy and ultimately revenue growth.
“These and more are the opportunities our partnership with Fidelity enables. PayGatePlus essentially provides merchants with the rails to deliver diverse financial services to their customers across a range of platforms namely: website, mobile app, social media and even in-store (in the case of retail outlets).”
The launch featured a panel discussion on “Embedded financial services as a driver for seamless customer experience.” The discussants included
One of the panelists Adeoye, other corporate personalities like the CEO of Interswitch Group, Mr. Akeem Lawal, divisional head, Fintech and Telecoms, Fidelity Bank Plc, Mr. Nwanja Onyekwere and founder and CEO of Capricorn Digital Limited, Mr. Degbola Abudu.
In his remarks, Onyekwere said: “At Fidelity Bank, our mission is to make financial services easy and accessible to all our customers; we saw this collaboration as an opportunity to ensure our customers continue to enjoy their financial journey and do some more with all the amazing features of PayGatePlus.”
Also speaking, Abudu said the solution is a testament to the fact that banks like Fidelity Bank are forward-looking and see a future of payment as one that can only be achieved through collaboration. It also means the bank is recognising the importance of new distribution channels to its revenue.
